The hotel is a little dated but it was exceptional because the same traditional hotel standards of courtesy and service maintained. 2 stand outs : 1. The staff, especially the reception in evening, Cristian, who was so kind and gave a souvenir Novotel bear at checkin. Also, Anna at breakfast; housekeeping; day manager(gentleman in white button down); night manager (Mademoiselle with dark hair with black and white outfit in evening) - were so understanding and brought back a humanised compassion that exists rarely nowadays, and is mandatory when you are in your transitional home- thank you for making me feel like a person and not like a number or irrelevant account whilst Novotel was my temporary home. 2. Breakfast was amazing- pretty sure I gained back all the weight I lost running around Paris.
Nadezhda
نوفمبر ٢٠٢٤
All the man work in the reception is very kind but only the girl is not friendly. She didn’t give enough information and not kindly. Should quit this job asap if the hotel doesn’t want to miss customers. Breakfast is simple and the same food everyday.
Thy
يوليو ٢٠٢٤
Staff were very helpful, kind and accommodating. Room spqtuois, clean and had everything we needed. Restaurant and bar great staff too. Reception staff helped me out with admin, very swift and efficient. Excellent, thank you!
Adam
مايو ٢٠٢٤
Nice helpful staff and very clean and pleasant hotel. We enjoyed the pool, ping pong and foosball table with kids. It was quiet in the room despite being next to the busy motorway which is an advantage for access. Breakfast was simple and delicious every day. Driving to Paris city centre was good and took only about 20 minutes.
Grzegorz
أغسطس ٢٠٢٤
The hotel is a solid option for staying near the Orly airport. There is nothing exceptional about it but it is perfect for an overnight stay. The family room was big enough, the beds were quite comfortable and the breakfast was ok. The staff was nice and the hotel was clean. There are no extra facilities except for the gym. There is a free bus transfer from the hotel to the airport.
Stanislaw
ديسمبر ٢٠٢٣
The room was perfectly adequate for what i needed which was to sleep 4 people ( 2 adults and 2 children ages 13 and 10).Two separate sofa beds for the children which is a bonus and saves them arguing about space. The breakfast was again brilliant , pastries ,fruits , sausage bacon eggs potatoes and a selection of fresh breads . A selection of juices and coffee were on offer also . The only criticism was the breakfast times change at the weekend and during the week which resulted in us missing breakfast on Monday morning when it reverted back to 09.30 finish, weekends are 12.00. We used this hotel for a sightseeing weekend in Paris and the tram journey and underground took roughly 35 minutes each day to reach the center. We took the T7 tram and got on at (porte de rungis) and then connected at the end of the line to Villejuif Louis Aragon which was no problem at all. The hotel pool was great and was open till 9pm at night so the kids enjoyed cooling off after a long day. The free transfer bus back to Orly airport stops right outside the hotel and the reception staff gave us a timetable of the schedule. Overall we would defiantly stay again and many thanks to the staff at Novotel .
Jonathan
يونيو ٢٠٢٣
The room was super spacious and really clean, Everything a family would need and nice and quiet.the breakfast was brilliant considering we have very fussy kids ,pancakes were freshly made to order,loads of fruit and pastries and a nice selection of hot food,really good coffee and a great selection of juice and cereal
Damien
يوليو ٢٠٢٤
All
Ali
أغسطس ٢٠٢٣
Good overall for a pre-flight stay. Old hotel bu clean. Fast check in and check out. Breakfast and dinner quite good.
Irena
ديسمبر ٢٠٢٣
We have been upgraded and the room was very comfortable
Annalisa
يوليو ٢٠٢٣